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Frequently asked questions — villa grocery delivery & concierge in Los Cabos
Groceries Cabo Delivery stocks luxury villas across Los Cabos before check-in and arranges chef, butler, transportation and more. The short version: $60 USD minimum grocery order with free delivery, order 48 hours ahead, you see the exact total before you pay, and your concierge confirms every substitution.
- $60 minimum · free delivery
- Order 48 h ahead · same-day before 1 PM when confirmed
- Chef & butler dinner from $160 · all-inclusive from $40 pp
- Airport transfer from $130 one way
Ordering & delivery · Prices, taxes & payment · Private chef & butler · Transportation · Golf carts, spa, yachts & activities
Ordering & delivery
Where in Los Cabos do you deliver groceries?
We deliver to villas in Cabo San Lucas (including Pedregal and Médano Beach), the Tourist Corridor (the coast between San José and Cabo San Lucas, including Palmilla), San José del Cabo, the Puerto Los Cabos area and Encanto de la Laguna. For villas just outside this area, add your address and Google Maps pin at checkout and your concierge will confirm delivery.
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How far in advance should I order groceries for my villa?
Order at least 48 hours before arrival so we can confirm availability and stock your villa before check-in. Same-day delivery is available for orders confirmed before 1 PM, subject to availability.
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Is there a delivery fee or minimum order?
The minimum order is $60 USD, and delivery is free within our service area (Cabo San Lucas, the Tourist Corridor, San José del Cabo, Puerto Los Cabos and Encanto de la Laguna). No delivery fee and no hidden charges.
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How do substitutions work?
For each item you decide whether we may swap a similar product if yours is unavailable, or contact you first. Nothing extra is charged without your approval.
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What happens to items you don't carry?
They're never dropped — anything we can't match goes straight to your concierge, who sources it or confirms a substitution with you.
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What does "Market Price" mean?
Fresh produce, seafood and meat change price daily depending on sourcing. We show an estimate, then confirm your exact total before you're charged — no surprises at checkout.
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Can you deliver groceries inside a gated Pedregal villa?
Yes. Pedregal is a private gated community, so we coordinate access ahead of time with your villa host or property manager and place everything inside the villa before check-in, rather than leaving it at the gate or door.
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Can you stock alcohol and set up the bar?
Yes. Tequila, mezcal, wine, champagne, beer and a full bar setup with mixers, garnishes and ice are part of the catalog — including welcome margaritas ready to pour when you walk in.
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Can I customize a welcome package?
Yes — every package is a starting point. Add or remove items through Concierge Request and your concierge confirms the final list and price before you pay.
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Can hosts order packages for guests?
Yes — many Los Cabos hosts and property managers gift a welcome package to every arriving guest. Contact our concierge to set up recurring orders.
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Is my list stored or shared?
Your list stays in your browser on your own device (so it isn't lost if you navigate away). We only receive the order you choose to place — your list is never shared.
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Prices, taxes & payment
Are your prices guaranteed?
Yes. Prices are updated weekly straight from our supplier, and if a supplier price changes after you order, we absorb the difference — the total you approve is the total you pay.
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How do I pay and is it secure?
Pay securely by card at checkout, processed by Stripe. Your card is charged for the total you approve; if something is unavailable we substitute it or refund the difference to the same card — or send your order by WhatsApp and receive a secure payment link instead.
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Do I pay before you confirm my order?
You pay at checkout for the exact total you see, taxes and fees included. Your concierge then confirms availability; if anything is unavailable we substitute it or refund the difference to your card. Prefer to confirm everything first? Send your list on WhatsApp and pay once your concierge confirms.
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Are taxes included in these prices?
Prices are in USD and do not include tax. 16% IVA is added, plus 4% if you pay by card. The all-inclusive per-person chef price already includes tax; gratuity is never included and is always at your discretion.
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Do you publish your prices, or do I have to ask?
Everything is on this page. The only figure we cannot publish in advance is your grocery total, because it depends on what you order — you see the exact total in your cart before you pay.
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Will I be charged when I send this?
No. Nothing is charged automatically. Your concierge confirms what is available and at what price, then sends a secure payment link you approve.
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Can I just send it on WhatsApp instead?
Yes. There is a WhatsApp button at the bottom of the form and it carries whatever you already typed, so you do not start over.
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Private chef & butler
How much does a private chef cost in Los Cabos?
A private chef in Los Cabos typically ranges from about $115 to $600 for service, depending on the meal and group size. At Blue Desert Cabo, chef & butler dinner service starts at $ 160 for up to 5 guests and $ 340 for 6–12 guests, with ingredients billed separately. Our all-inclusive dining starts at $ 115 per person.
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Does the chef price include the food?
With our Chef & Butler service, the service fee and the groceries are billed separately — we shop and stock your villa at catalog prices before you arrive, and you approve the total first. If you prefer one simple number, our all-inclusive option includes food, chef, butler and taxes, per person; a suggested gratuity for the team and the 4% card fee are additional.
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What is the minimum group size for a private chef?
Our private chef and butler service is built for villa groups, with a minimum of 8 guests for all-inclusive per-person pricing. Chef-only service is available for smaller groups of 1 to 5. One butler serves up to 12 guests; larger groups add assistants and additional butlers.
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Can the menus be adapted for dietary restrictions?
Yes. Every menu can be customized for vegetarian, vegan, gluten-free and children's preferences at no extra charge. Tell your concierge about any allergies or dietary needs, and the chef will adapt the menu accordingly.
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How far in advance should I book a private chef?
We recommend booking at least 48 hours before arrival so we can confirm availability, plan your menu and stock your villa in time. During the Christmas and New Year period, book as early as possible, as dates fill quickly and holiday services are non-refundable.
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What is the cancellation policy for private chef service?
Free cancellation up to 24 hours before the service. Within 24 hours a charge may apply — your concierge confirms the amount, as ingredients are purchased in advance. Christmas and New Year bookings are non-refundable.
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How much does a butler cost in Los Cabos?
Butler service is priced per butler by duration — see the table above (4, 8 or 12 hours), with additional hours available. Prices are in USD, plus 16% tax; card payments add a 4% processing fee.
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Do I need a chef to book a butler?
No. Butler service can be booked on its own for a celebration or gathering. A butler is also already included in every Chef & Butler package, so you only book standalone butler service for events without a chef.
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Transportation
How much is an airport transfer in Los Cabos?
Private airport transfers are priced by your area (zone) and group size. Use the instant estimate above — choose your zone and number of passengers to see the vehicle and an approximate rate. Round-trip is billed as two one-way transfers. All rates are plus 16% tax, and card payments add a 4% processing fee; your concierge confirms the final rate.
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What happens if our flight is delayed?
Nothing on your side. Our team monitors your flight and adjusts the pick-up time so your driver is there when you actually land — at no extra charge . Share your flight number when you book so we can track it.
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Do you have car seats for babies and toddlers?
Yes. Baby car seats and toddler seats are $10 USD one way or $20 round trip per seat, plus tax. Tell us your children’s ages when you reserve and the right seat is installed before pick-up — you do not have to travel with your own.
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Is gratuity included?
No. Gratuity for your driver is entirely at your discretion and is never added to the rate. Rates are plus 16% tax; card payments add a 4% processing fee.
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What is your cancellation policy?
Free cancellation up to 24 hours before your service. Cancellations within 24 hours — and no-shows — are charged 100%.
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Golf carts, spa, yachts & activities
How much does it cost to rent a golf cart in Los Cabos?
With Blue Desert Cabo, a 4-passenger electric golf cart is $90 USD per day and a 6-passenger cart is $130 USD per day, plus 16% tax (card payments add a 4% processing fee). The Electric Moke is $175 USD per day. Rates are per vehicle, per day, and include delivery coordination to your villa.
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What is the cancellation policy?
Free cancellation up to 24 hours before delivery. Cancellations within 24 hours — and no-shows — are charged in full.
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How much does an in-villa massage cost in Los Cabos?
With Blue Desert Cabo, a 60-minute Swedish, deep tissue or aromatherapy massage is $140 USD and a 90-minute massage is $160 USD per person, plus 16% tax (card payments add a 4% processing fee). A focused 30-minute neck, back and shoulders massage is $100 USD.
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What is the cancellation policy?
Free cancellation up to 24 h before your appointment. Cancellations within 24 h — and no-shows — are charged in full.
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Are taxes and gratuity included in Cabo charter rates?
No. All charter rates are subject to 16% Mexican sales tax, and several vessels also carry a 10% crew gratuity. Your concierge confirms the all-in total before you pay.
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What is the cancellation policy?
It depends on your group size, because the park blocks guides, vehicles and space for you. Free cancellation up to: 48 hours before for groups under 12 guests, one week before for 12 to 20 guests, and 15 days before for more than 20 guests. The clock runs to your tour time, not to the day. After that deadline — and for no-shows — the activity is charged in full. Your concierge confirms your exact deadline in writing when you book, so you always know the date it applies to.
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Can I book several services together?
Yes — that's the point of a concierge. You can combine a private chef, transportation, a restaurant table and a boat day into one itinerary, coordinated around your dates and delivered as a single plan with one approval.
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Last updated 27 October 2026 · 38 answers, each taken word for word from the page it links to.