Grocery Concierge

Concierge service

Request a Custom Product for Your Villa

Looking for a specific brand, a dietary item or something hard to find? Tell us and our concierge will confirm availability and pricing — no payment until you approve.

No charge now. We reply with availability, price and a secure payment link.

Good to know

Custom request questions

What kind of items can I request?

Anything from a specific brand or dietary product to something hard to find in Los Cabos — spirits, specialty ingredients, baby items and more.

Will I be charged before you find my item?

No. Your concierge confirms availability and price first, then sends a secure payment link — nothing is charged automatically.

How long does a custom request take?

Most requests are confirmed within a few hours. For same-day delivery, request before 1 PM when possible.

What if my exact item isn't available?

Check the substitution box and your concierge will confirm a similar product with you before charging.

🔧 Prototipo local — sin cobro real